Shipping & Handling
Shipping Method
- Perishable items must be shipped via Fedex Priority Overnight Shipping (1 day).
- Non-perishable items may be shipped via Fedex Ground (2-7 business days) or Priority Overnight Shipping (1 business day).
- Combined items - If you have selected both perishable and non-perishable items in your cart, the order will be shipped via Fedex Priority Overnight Shipping.
Note: Ground shipping does not guarantee the date of delivery. Therefore, there are no refunds or claims possible for late arrivals. If you require your order to arrive on a specific date, we suggest you choose the Fedex Priority Overnight Shipping method and then pick the date you prefer.
Shipping and Handling Charges
Basic shipping prices are available for items shipping Monday - Thursday, excluding heavy (see below) items and items with combined weight more than 2 lbs.:
U.S. Contiguous States (excluding Alaska, Hawaii and all other U.S. territories)
- Ground Delivery Shipping
- Orders over $75 shipping rate is $15
- Orders under $75 shipping rate is $20
- Used for non-perishable items only
- Delivery in 2-7 business days
- Priority Overnight Shipping
- Orders over $75 shipping rate is $29
- Orders under $75 shipping rate is $34
- Required for perishable items but can be used for non-perishable items if an exact delivery date is required.
- Delivery in 1 business day.
Alaska and Hawaii
- Priority Overnight Shipping only
- Shipping rate of $48
- Used for all items
International delivery (Puerto Rico, Guam, Virgin Islands and other countries)
- Please contact us directly at Info.RealGourmetFood@gmail.com to obtain a shipping quote and confirm availability.
Multi-Warehouse Shipping
Some products could be shipped from different warehouses. In this case shipping rates will be calculated separately for every warehouse by standard rates. Full information about shipment costs will be available on checkout page during the order process.
Saturday delivery
- Available with Priority Overnight Shipping only.
- Saturday delivery rate of $16 is added to the cost of Priority Overnight Shipping (ex. $29 +$16=$45).
- Please check the Saturday delivery box in your cart.
- Orders must be placed by 12:00 PM EST on Friday
- Please note that not all geographical locations are available for Saturday delivery. Saturday delivery is not available for Hawaii.
Heavy Products
Some products are indicated as heavy in their description. And also an additional shipping charge will be applied when order includes items with combined weight more than 2 lbs. For each heavy item added to the cart or heavy order, an extra per-lb charge is applied:
-
US states, other than Alaska and Hawaii
- With Ground Shipping: an extra $1.50 per lb
- With Priority Overnight Shipping: an extra $2.95 per lb
-
Alaska and Hawaii
- With Priority Overnight Shipping only: an extra $4.95 per lb
Frozen and refrigerated items
Frozen or refrigerated items must be delivered with significant amount of ice in the package. For each heavy item or heavy order with frozen or refrigerated storage type there is an ice weight ratio of 1.5.