Shipping & Handling

Shipping Method

• Perishable items must be shipped via Priority Overnight Shipping (1 day). Orders placed after 12pm on Thursday will be fulfilled on Monday and delivered on Tuesday. 
• Non-perishable items may be shipped via Ground (3-8 business days) or Priority Overnight Shipping (1 business day). Orders placed on Friday will ship out on Monday or on the next business day thereafter. 
• Combined items - If you have selected both perishable and non-perishable items in your cart, the order will be shipped via Priority Overnight Shipping. Orders placed on Friday will ship out on Monday or on the next business day thereafter. 

Note: Ground shipping does not guarantee the date of delivery. Therefore, there are no refunds or claims possible for late arrivals. If you require your order to arrive on a specific date, we suggest you choose the Overnight Shipping method and then pick the date you prefer.

Shipping and Handling Charges

Basic shipping prices are available for items shipping Monday - Thursday. Orders placed after 5pm Thursday ship out on Monday or on the next business day. 

U.S. Contiguous States (excluding Alaska, Hawaii, and all other U.S. territories)

• Ground Delivery Shipping
  • Economy (3-8 bus day or sooner) is $20
  • Express (1-2 business days) is $25
  • Used for non-perishable items only

• Priority Overnight Shipping
  • Overnight Shipping (Next business day after fulfillment) $35 for up to 2 lbs in weight plus $3/pound thereafter. 
    
  • Required for perishable items but can be used for non-perishable items if an exact delivery date is required.
  • Delivery in 1 business day.

Alaska and Hawaii

• Priority Overnight Shipping only
  • The shipping rate of $48
  • Used for all items

International delivery (Puerto Rico, Guam, Virgin Islands, and other countries)

• Please contact us directly at Info.RealGourmetFood@gmail.com  to obtain a shipping quote and confirm availability.

Multi-Warehouse Shipping

Some products could be shipped from different warehouses. In this case, shipping rates will be calculated separately for every warehouse by standard rates. Full information about shipment costs will be available on the checkout page during the order process.

Saturday delivery

• Orders placed on Friday will ship out on Monday or on the next business day thereafter. 

Heavy Products

Some products are indicated as heavy in their description. And also an additional shipping charge will be applied when the order includes items with a combined weight of more than 2 lbs. For each heavy item added to the cart or heavy order, an extra per-lb charge is applied:

• US states, other than Alaska and Hawaii
  • With Ground Shipping: an extra $1.50 per lb
  • With Priority Overnight Shipping: an extra $2.95 per lb
• Alaska and Hawaii
  • With Priority Overnight Shipping only: an extra $4.95 per lb

Frozen and refrigerated items

Frozen or refrigerated items must be delivered with a significant amount of ice in the package. For each heavy item or heavy order with frozen or refrigerated storage type, there is an ice weight ratio of 1.5.