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Returns & Consumer Safety

  1. RealGourmetFood.com of Bayman LLC follows the business practices of Florida Food Safety Act, the FDA, and other pertinent federal, state, and local food safety rules and regulations.

  2. Bayman LLC's corporate mission is to safeguard the public health and promote public welfare by protecting the consuming public from injury by product use and by protecting the purchasing public from injury by merchandising deceit.  

  3. Bayman LLC uses special shipping and delivery services that secure temperature and humidity controlled packaging technology to assure safe food transportation to its destination.

  4. Any accidental transportation damage must be addressed with the shipping carrier in accordance with their specific policy.

  5. To prevent risks associated with spoilage, contamination, or misbranding, Bayman LLC cannot resell returned food items. Hence, we must discard returned food.

  6. For public safety reasons, all Bayman LLC food sales made on the RealGourmetFood,com website, landing pages, and other associated company websites are FINAL SALE. No return or exchange claims will be accepted.

  7. All delivery dates are approximate. RealGourmetFood.com of Bayman LLC shall not be liable for any damage as a result of any delay or failure to deliver for any reason including, but not limited to, problems with suppliers, embargos or other governmental acts, regulations or requests, fire, flood, accidents, sabotage, strikes, slowdowns or other labor difficulties, war, riot, delays in transportation, or defaults of common carriers. In the event of any such delay, the date of delivery shall be extended for a period of time equal to the time lost because of delay. A buyer’s exclusive remedy for RealGourmetFood.com of Bayman LLC's inability to deliver for any reason shall be rescission of this agreement, which the buyer can only exercise before RealGourmetFood.com of Bayman LLC has delivered the product to a carrier at any point of shipment.

  8. Agreeing to RealGourmetFood.com and Bayman LLC terms and conditions shall constitute the entire agreement between RealGourmetFood.com and the buyer. No term or provision of this agreement may be amended, waived, discharged, or terminated orally, but it can happen through an instrument in writing that is signed by all parties, except as otherwise expressly provided herein.

  9. The agreement and all rights hereunder shall be construed in accordance with and governed by the laws of the State of Florida (without regard to any rules or principles of conflicts of laws that might look to any jurisdiction outside of the State of Florida). The parties irrevocably submit to the jurisdiction of any federal or state court located in Miami-Dade County, Florida, and each party irrevocably agrees that any action may be heard and determined in the aforementioned federal or state courts. The parties further irrevocably waive to the fullest extent that each may effectively do so, the defense of an inconvenient forum to the maintenance of any action in Miami-Dade County, Florida.

  10. In the event of any dispute arising out of or relating to this transaction (whether suit be brought or not), the unsuccessful party in such a dispute shall pay to the successful party all costs and expenses incurred by the successful party, including, paying reasonable attorney's fees and other costs.

Returns and Exchanges

All merchandise is guaranteed to be fresh and should be inspected immediately upon arrival. If for any reason you are not satisfied with your purchase and have identified a quality related issue, return it within 24 hours for an exchange or a refund of the purchase price of the products only (less shipping and handling). A credit can only be provided if the product is returned for review. Please keep all packaging intact for any returns. If an exchange is requested, the replacement product will be shipped as soon as we have processed and confirmed your claim.

If you choose to return, for credit, an unopened, unused item, a 15% restocking fee will be applied to the value of the product and deducted from your return.

ALL RETURNS MUST BE SHIPPED TO:

Bayman LLC

10648 Versailles Boulevard
Wellington, FL 33449

For more information about shipping, contact us at: Info.RealGourmetFood@gmail.com.

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